Problem solving through collaboration
Contract Overview
Travis Perkins Managed Services provides a dedicated Managed Store for Abri in Yeovil, as well as supporting their requirements with the Travis Perkins branch network across the South of England, covering the maintenance needs of ca.60,000 properties.
The Challenge
Abri’s local operatives relied on their power tools for work on Abri sites. Recognising the significant wear and tear this caused, Abri implemented a policy to cover repair costs for these tools, provided the repair cost was under 50% of the tool’s value.
However, when repair costs exceeded this threshold, operatives faced the burden of replacing their essential equipment. Abri sought a solution to help their operatives acquire new tools quickly and affordably, minimising downtime and supporting their workforce.
Our Solution: Streamlining Tool Replacement for Abri Operatives
Leveraging our extensive network of Travis Perkins branches and dedicated Managed Store, we partnered with Abri to create a seamless tool replacement process for their operatives. Abri Account Manager Jos Bailey worked with our marketing department to develop a voucher system. This innovative solution enables Abri operatives to easily purchase new, discounted power tools at any Travis Perkins branch when their existing tools become unfeasible to repair.
Successful Implementation and Future Growth
Managed Services developed Abri staff vouchers, specifically for power tools, with a maximum value of £100 per transaction. At the point of sale, the voucher amount is charged to Abri’s account, and the operative pays their contribution.
We provided training on the new voucher system to staff at key Travis Perkins branches, including Yeovil, Eastleigh, Maidenhead, Bracknell, Fareham, and Petersfield. The first transactions in February 2025 were seamless. We’ll continue to offer on-site training and implement further data tracking as the programme evolves.
