Travis Perkins Managed Services (TPMS) understands the importance of Flood Action Week and the critical need to be prepared, ensuring our customers have a trusted partner ready to act swiftly in the event of an emergency.
The Challenge: Severe Flooding in South Wales
In 2024, the town of Ebbw Vale was hit by severe flooding, directly impacting the social housing stock managed by our customer, Tai Calon Community Housing. With water causing significant damage, an effective clean-up was essential to ensure resident safety..
Proactive and Immediate Mobilisation
Demonstrating a truly proactive partnership, our team reached out on a Sunday evening as news of the flooding broke, emailing all local customers to offer support and access to urgent materials. Tai Calon immediately utilised this offer. Responding out-of-hours, our local Travis Perkins Ebbw Vale branch quickly organised and provided essential clean-up supplies, including, sandbags to prevent further water ingress, brushes, and shovels. The materials provided were crucial for an efficient clean-up, ensuring tenants were kept safe and supported..
“When a flood occurs, your only thought is for the well-being of the residents and helping the housing associations to ensure everyone is safe.”
Molly Harris, Account Manager for Ebbw Vale
