Travis Perkins Managed Services, delivered a full day of workshops in partnership with Newham Borough Council to support tenants in making the repairs they are responsible for in their own homes.
We worked with the Council to organise and manage the event and donated materials and marketing support. This was a fantastic event attended by approximately 80 tenants. They learnt skills such as; plumbing in a washing machine, changing a toilet seat, clearing a blocked sink and wallpaper stripping.
As well as empowering the tenants this has reduced unnecessary call outs for Newham Borough Council and we have received excellent feedback from all involved.
“Our first Tenant Repair Day was a great success. Our tenants felt more informed and confident in carrying out basic repairs, with nearly all tenants querying when the next day would be arranged.” – Keith Roberts, Senior Repairs Manager, Newham Council.
If you provide maintenance and repairs for social housing, learn more about our MRO procurement and supply chain solutions at Travis Perkins Managed Services. Call 0800 169 2200 or email firstname.lastname@example.org.